Privacy Policy

Privacy Policy

Introduction

Welcome to https://garage-door-repair-fort-worth.onlyhirepros.com (referred to as “Garage Door Repair Fort Worth” or “we,” “us,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://garage-door-repair-fort-worth.onlyhirepros.com.
  2. Any mobile or desktop applications developed by us.
  3. Online services and tools provided through our platform.
  4. Products offered for sale or download via our website.

Please note that this policy does not extend to external links, third-party applications, or services accessed through our site, as these entities have their own privacy policies governing user data.

Processing Activities

This Privacy Policy is designed to guide you on the following activities:

  1. Account Registration: When you create an account with us, we collect your name, contact details, and unique identifier information for personalized services.
  2. Transactions: We process payment information when you make purchases or subscribe to our services, including cardholder data, billing addresses, and transaction history.
  3. Communication: You may receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS), for marketing purposes or to provide updates on your orders/services.
  4. Website Usage: We track your interactions with our website, including pages visited, features used, and search queries, to improve user experience and personalize content.

Personal Data Collection

We collect various types of personal data as described below:

  1. Account Information: This includes usernames, passwords (hashed), email addresses, and profile details you provide during account creation or updates.
  2. Payment Information: Cardholder names, card numbers, expiration dates, CVV/CVC codes, and billing address details to process transactions securely.
  3. Financial Data: We may collect bank account information for direct debits or recurring payments.
  4. Purchase History: Details of products or services bought through our platform, including quantities, prices, and delivery addresses.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network data to recognize your device and provide personalized services.
  6. Location Data: Your geographic location information when you interact with our apps or visit our websites (with your consent).
  7. Feedback and Reviews: Content and ratings you share with us through surveys, reviews, or comments sections.
  8. Social Media Information: If you choose to log in or share content via social media platforms, we may collect data from those accounts (subject to their privacy policies).
  9. Product Interest: Details about products you view, search for, or add to your cart on our e-commerce platform.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics data:

  1. Strictly Necessary Cookies: Essential for navigation and ensuring basic functionalities of the website.
  2. Preference Cookies: Remembering user preferences and settings to provide a personalized experience.
  3. Analytics Cookies: Tracking aggregated data about site usage, including number of visitors, bounce rates, and popular pages.

Users can manage non-essential cookies through our Cookie Manager or browser settings.

Data Retention and Deletion

We retain personal data for various purposes, including:

  1. Legal Compliance: We may need to keep records for legal obligations, tax purposes, or to prevent fraud.
  2. Service Delivery: To provide the services you’ve requested, such as maintaining your account, delivering products, and processing payments.
  3. Statistical Analysis: Aggregated data is retained for analytical purposes to improve our services and user experience.
  4. Customer Support: To handle inquiries, resolve issues, and provide post-sales support.

Once the purpose for which data was collected is fulfilled, we securely delete or anonymize it from our systems.

Data Security

We prioritize the protection of your personal data through various security measures:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Controls: Our systems implement role-based access controls to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18 (or the applicable age limit in your jurisdiction). If you believe we have collected such data by mistake, please contact us at the address provided below.

Your Data Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  1. Access: The right to request access to the data we hold about you.
  2. Rectification: Requesting corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking for the deletion of your data where there are no legitimate grounds to retain it.
  4. Restriction: Limiting the use or processing of your data in certain circumstances.
  5. Data Portability: Obtaining a copy of your data in a structured, commonly used format.
  6. Objection: Objecting to the processing of your data for specific purposes.
  7. Non-Discrimination: The right not to be subject to automated individual decision-making, except where necessary or legally required.
  8. Appeals and Complaints: You can file appeals or complaints with our privacy team or relevant regulatory authorities.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Us

For inquiries, requests to unsubscribe from communications, or data-related questions, please contact us:

We value your trust in our company, and we are committed to protecting your privacy throughout your interaction with Garage Door Repair Fort Worth.